
Fifty Floor
Fifty Floor Overview
Fifty Floor has 2.0 star rating based on 110 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Installers, Came to my home, Carpet.
Cons: Unsatisfied, Installation, Customer service.Recent recommendations regarding this business are as follows: "DO NOT USE 50 FLOOR", "Do due diligence and don’t fall for the sign now discount! Get an itemized estimate", "DO WHAT YOU SAY YOU ARE GOING TO DO!", "Do not use 50 Floors!", "Try to make the prices more affordable".
Fifty Floor has 2.0 star rating based on 110 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Installers, Came to my home, Carpet.
Cons: Unsatisfied, Installation, Customer service.Recent recommendations regarding this business are as follows: "DO NOT USE 50 FLOOR", "Do due diligence and don’t fall for the sign now discount! Get an itemized estimate", "DO WHAT YOU SAY YOU ARE GOING TO DO!", "Do not use 50 Floors!", "Try to make the prices more affordable".
Most users want Fifty Floor to offer a solution to their issues.
Review authors value the most Location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews












































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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Resolved: Can't finish my install!
Company fixed the issue and I have been provided with apology. 50 Floor was finally able to locate the additional materials they needed to complete our stairwell.
The job was completed on 11/22/23. We are satisfied with the final work but not the ordeal to have it done.
Preferred solution: We'd like them to complete our install. It's been over two weeks with no end in sight.
User's recommendation: DO NOT USE 50 FLOOR

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Get an itemized estimate for everything or go elsewhere.
- Knowledgeable salesman on carpet manufacturing
- Management was threatening not negotiating
Preferred solution: Price reduction
User's recommendation: Do due diligence and don’t fall for the sign now discount! Get an itemized estimate
Late Service
We scheduled an installation for 8:00-10:00 morning window. The schedular stated that was the earliest to book a time.
On the day of installation, we were contacted that due to rain/traffic it would be closer to 9:30-10:30 window frame for the installers to show up. By 12:00 we called 50 Floors to find out what was going on. They replied that the installer would call us back. Jose called and said he would be here at 1:00 when he finishes his other job.
So our 8:00 first job of the day start window has been pushed off to 1:00 at the soonest due to another job.
Very unsatisfied and insulted
50 floors instated a carpet grade below than what I paid for, been trying to address with company here in Orlando just to get a run around!!! Called the salesman, empty promises....he even texted me back thinking he was texting his dispatch and insulted me!!
He was saying I was screaming at him!! I haven't begun to scream yet!! But it's coming!!! If David was on a sales call, he would have been here the next day!!!
Horrible customer service, unwilling to work with me, they even broke my closet door and fought with me about it!!
There's more a lot more, don't think I have enough letters!!! Stay away from this company!!!!!
- Nightmare
- Lie about the contract
- Employees
Resolved: Extremely Disappointed
After several discussions, 50 Floors did send the proper crew to do our floors, and I must say that they did do a very good job. Thank you to Jorge and the rest of the crew.
We were told that the furniture, that was SEEN by the salesman, would be moved. We moved everything else that could've been in the way as so instructed by 50 Floor, so on the scheduled day, two men were sent, to my surprise, because I was told that it would be 3or 4 guys.
I myself do not know anyone that has toy furniture. We have real full size bedroom sets. These two men looked at my furniture, called the manager to say they were not doing the job, and without letting me know.....just left. Where is the professionalism in that or that of the company that could not send another crew.
Now we are told that it will be tomorrow.
Does anyone care the condition we are living in now? This is horrible!
Worst ever
As I see my post is not showing It Took 2 weeks to finish. Never showed up.
Stove and regf. moved to dining room And they didn't come back. Talked with Tim in Nashville said he will com. something for everything we when threw Never happen.
And no one every call or gave a ***. Just lies. What happen 50 floors ! The only person that was good was the salesman, boy were we fooled.
And my dining room floor is not level as it was before. Took all my dresser drawers out and said you have to ut them back in. The salesman looks like a fool. As of July 15 I will post this ever were I can.
I would hate for someone else to spend this kind of money and get screwed. And I still have to do the other half of my house.
50 Floor - Review in Home Construction and Repair category from Lawrenceville, Georgia
I would like to speak to someone Keebie Howard 404271****
50 Floor - Review in Home Construction and Repair category from Garland, Texas
Will thank you did it you to me again. You did not show up when I made an appointment with you you know I amnot happy with the service that we're getting after the floor has been installed.
Cecil Monroe
Consider Using a Different Company
My wife and I wanted to have the carpets in our home replaced and the tile/laminate replaced with hardwood. The total bill came to $22k.
After deciding to go with 50 Floor out of the Raleigh/Durham, NC area, I wish my wife and I would have looked elsewhere. Not once, but twice, the wood we chose (Mullican, 3/4" planks) ended up being of such poor quality, that it simply COULD NOT be installed without mangling it and stapling/nailing it to the ground with multiple nails/staples inside the board, not at the tongue and groove.
To their credit, the General Manager did come out to our house to look at the situation both times, and even called in one of the reps from the flooring manufacturer itself to look at the sub-par product, from which (surprisingly) he "could not determine what was wrong." Suffice to say, the first batch of wood was cupped (bowed in towards the center) so hard, it looked like wooden wave-tops across my living room, and walking on it in bare feet actually caused pain. The next batch the wood slid smoothly between the tongue and groove (there should be some friction to ensure the boards stay together) and creaked hard.
When I approached the general manager to inquire how he wanted to go about and try to keep my business, after failing to provide a product of merit, while my family and I had been living on our sub-flooring for almost 3 weeks, they offered a paltry discount to our $22k investment in their company.
The lack of respect and good business practices is indicative of greater issues that likely exist in their organization.
Other issues:
1. Terrible customer service at their operations center.
2. When the second batch of wood went awry, they wanted to jump in and start the carpet installation, so they could justify that expense, even though they said it was their company model to do the hardwood first, then the carpet and then the transitions.
3. In the removal of my old carpet and tiles, the crew severely damaged our baseboards all over the house. I had to get an independent contractor to quote me for the damage to prime and replace them all, 14 in total. (See pictures below) We sent them a formal termination of agreement letter and requested remuneration for the damage done to our home by their employees, worth $400. To date, they have only refunded our initial 50%/half-down payment.
Look elsewhere, and price check. We found a better deal with better products and a better experience. The fact that they come to you is nice, but it is not worth the hassle.
Carpet installation
I am located in Ocala Fl.the salesman lied about carpeting telling me there would be no seams in my installation , doing 2 bedrooms , but I ended up with 3 . they installed the carpet like a puzzle , putting seams at 3 feet from wall then another 8 feet from that and another at the closet.
it 's like they were trying to use *** little carpet as humanly possible . was not what i payed for . they send a repair person out but what could he do ?
I wouldn t waste the money with this company . there are to many good company's out there to waste your time and money on 50 floors
- Installation
Let the company propose a solution
Deceitful advertising
i had a sales rep for 50 Floor out to my home today. They base their prices on an algorithm and not a per sq ft pricing.
Their price was 262.5% more than the local flooring stores for just the material since they advertise there is no installation charge. What?? When questioned the salesman called his boss who lowered the price $10,000.00 without any hesitation to lock in the deal. I asked the salesman to leave and he told me that most people he deals with are not educated enough to realize they are being suckered into a lie.
What is the deal??? Run as fast as you can from this fraudulent company.
50 Floor Laminate Installation Review from Terrell, Texas
The same as most of the customers who are complaining. Buckling of the floor in less than one week after instalation.
They failed to install 2 closets, the installer was a *** who felt it was my duty to move the furniture, which my daughter and i did move a lot. He refused to start until i finally had to call the office. I wish i had never heard of 50-floor. I finally had to take them to court, the judge awarded me the judgement, which has never been paid.
They called me dishonest, apparently felt the judge was dishonest, and because i did not call them personally to tell them i had filed a claim. I had to serve them 3 times to three 3 different locations before getting them served. I was not supposed to notify them, the papers that served them told them of the claim. The general manager was the last of the 4 people who inspected the damaged materials.
Had the floor not buckled it still would have been inferior materials. When i clean the floors i spend about 3 hours cleaning them, of course i have to vacuum, i mop, i use a dust mop. I should be able to clean with a dust mop, with a damp mop only one time a month. I followed the advice of justin who is the installation manager on how to clean.
I am 74 years old and i have arthritis. At that time i noticed swelling in my abdomen, learning it was a hernia having surgery for that problem. I am not saying the cleaning methods caused it but i think it exacerbated the growth of it. I would never have gone to the media had they done what they should have.
I know now that they overcharged me. The laminate is very thin, and after checking with Home Depot and what they had that was less than 50-floor charged.
There was a great difference in the quality of their laminate compared to 50-floor's materials. I only want them to do the right thing and i can get over the situation.
50 Floor - Installation Review from Lithonia, Georgia
Run away from this company!! They give you a good price and never show up and if they are talking they are lying!!'nn
Hindsight is 20/20 or $3000
Had laminate flooring installed in 11/13 in my living room - sometime in 2014 noticed it had started to buckle (in an area that was covered by furniture). Went back and forth trying to get someone out to look at it (not their fault I have been very sick).
Kept seeing more places buckling around the room. Found out the person I was emailing with has left the company, new person informs me today that after ONLY looking at the pictures I had emailed to them, that it's a moisture problem. Of course it's not covered by any warranty but for $2934 they would be oh so glad to replace the entire floor! How do you keep moisture off of a floor??
Am I not supposed to mop my floor? Swiffer it? Am I not allowed to drink in my own living room in case I spill some 'moisture' on the floor? This flooring is sub par and defective.
I wish I had read the reviews prior to going with 50 floors. Never again!
- Unsatisfied
floors replaced
50 Floor - Installation Review
Floooring company put hold on my Wells Fargo account after I cancelled. Over 6k held preventing me from working with another company also debited my bank account over $200
This is the most unethical compamy I have ever dealt with they dont have merchandise but charged my account after I advisee them I did not want there services.
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