Fifty Floor Phone Numbers and Emails

Toll-Free Number:

  • (877) 503-5667

Fifty Floor Email:

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Fifty Floor Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    84% phone 16% email
  • The best phone number to call Fifty Floor is 8775035667.

  • The longest wait times are on Friday and Monday, while the shortest are on Sunday. The average call time is 2 minutes.

  • People call Fifty Floor mainly because of activation/ cancellation, product/ service and request for information.

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PissedConsumer Club

Contact Information

Fifty Floor Website:

Fifty Floor Help Center:

Corporate Office Address:

50 Floor, Inc.
4701 Granite Drive
Tucker, Georgia 30084
United States

Fifty Floor Rating Based on 113 Reviews

Rating details

1.9
more details
Customer service
Price Affordability
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Fifty Floor Customer Service Calls

134 TOTAL
CALLS
03:49 AVG CALL
DURATION
21% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Fifty Floor?

Activation/ Cancellation Question:

  • “Cancellation of my contract”
  • “Cancel”
  • “Right to cancellation”

Request for Information Question:

  • “Waiting on a response after you sent an inspector out to check my floor due to it lifting.”
  • “Speak with someone about my install”
  • “Questions about maintaining floors”

Product/ Service Question:

  • “Dissatisfied with work”
  • “In need of replacing the tile from water damage and the baseboards and quarter rounds”
  • “Corporate warranty issue”

Staff Question:

  • “Customer service”
  • “Complaint regarding installation, unprofessional office staff in Tampa”
  • “To discuss there Newport News Store incompetence”

Refund Question:

  • “I want a full refund”

Return/ Replace Question:

  • “Need to reorder replacement flooring”
  • “Remove carpet in living too- replace with wood/laminate floor”

Shipping and Delivery Question:

  • “I have been trying to get the estimate from Ken Griffin from Maryland office and waiting for almost a week”

Other Question:

  • “Unsatisfactory installation”
  • “Flooring problem”
  • “"Wrinkles" in my carpet”

About

Summary

50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience. A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.

Fifty Floor reviews and complaints

Fifty Floor is ranked 33 out of 277 in Flooring and Tiling category

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