Contact Fifty Floor Customer Service
Fifty Floor Phone Numbers and Emails
Toll-Free Number:
-
(877) 503-5667
Fifty Floor Email:
Contact Information
Fifty Floor Website:
Fifty Floor Help Center:
Corporate Office Address:
Summary of Fifty Floor Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Fifty Floor?
Request for Information Question:
- “Waiting on a response after you sent an inspector out to check my floor due to it lifting.”
- “Speak with someone about my install”
- “Questions about maintaining floors”
Activation/ Cancellation Question:
- “Cancel”
- “Right to cancellation”
- “Cancellation of my contract”
Product/ Service Question:
- “Dissatisfied with work”
- “In need of replacing the tile from water damage and the baseboards and quarter rounds”
- “Corporate warranty issue”
Staff Question:
- “Customer service”
- “Complaint regarding installation, unprofessional office staff in Tampa”
- “To discuss there Newport News Store incompetence”
Refund Question:
- “I want a full refund”
Return/ Replace Question:
- “Need to reorder replacement flooring”
- “Remove carpet in living too- replace with wood/laminate floor”
Shipping and Delivery Question:
- “I have been trying to get the estimate from Ken Griffin from Maryland office and waiting for almost a week”
Other Question:
- “Customer complaint”
- “Carpet flaw”
- “Problem with bedframe”
About
50 Floor is one of the fastest growing shop-at-home specialty retail flooring companies in America. Our success can be attributed to core values of customer satisfaction and using our buying power to offer the highest quality products at the best prices in our market. We have a unique approach to customer service in that we partner with customers through each step of the selection process. This starts with our sales associates meeting customers in their own home to provide flooring options tailored to that individual customer’s needs all the way to calling after installation to ensure our customers were 100% satisfied with their experience. A family owned business, 50 Floor is "home grown" in Atlanta, Georgia and committed to maintaining a local business feel in all locations across the nation. We achieve this by maintaining a "small company culture" and keeping in touch with the individual communities where we do business.
Fifty Floor is ranked 27 out of 227 in Flooring and Tiling category
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